PureVPN

A VPN inside a wider privacy bundle, sold in US dollars

PureVPN is a paid VPN service that its homepage now presents as one part of a bundle: the site says it "unifies VPN, password management, dark web monitoring, tracker blocking, and data removal." The VPN is still the core product, with separate plans for personal use and for teams, plus add-ons sold on top. On who can buy it, the site is open to a global audience. The homepage offers the site in many languages, from German and Turkish to Korean, Japanese and Arabic, and the family plan checkout states that "Payments are charged in USD," with a country tax list covering the EU member states and the United Kingdom. The checkout accepts credit and debit cards, PayPal, Google Pay, Apple Pay, Payment Wall and CoinPayments, and it marks the CoinPayments option as non-refundable. Apps are listed for Mac, Windows, Linux, iPhone, Huawei and Android, with browser extensions for Chrome, Firefox and Edge, and apps for Android TV, Fire Stick, Apple TV and routers. The pages point to the provider's own download section rather than naming app stores, and they do not say the service is unavailable anywhere.

Logging claims, the assessments and who runs it

The provider states that it keeps no logs of internet activity. Its blog quotes the privacy policy, revised in 2018, as saying it does not keep "any record of your browsing activities, connection logs, records of the VPN IPs assigned to you, your original IPs, your connection time," along with browsing history, sites visited, outgoing traffic or DNS queries. That is the provider's own description of its policy.

On outside checks, the site tells more than one story, and the reader should keep them apart. The no-log assessment page says a "Well known audit firm" examined VPN servers and supporting infrastructure in different countries between February 16 and February 22, 2023, with post-assessment validation in March and April 2023, but that page does not name the firm. An August 18, 2023 blog post calls this the fourth consecutive assessment and says the unnamed firm reported two observations about legacy protocols used with manual configurations: origin IP addresses in error logs of failed connections, and logs showing first and last connection times and a connection count. The post says the provider fixed both and was discontinuing those protocols. Separately, a June 20, 2024 blog post says the provider engaged Altius IT, which it describes as a California-based information systems auditor, to review its systems and no-log policy, and it quotes a conclusion attributed to Altius IT. The post quotes one sentence of that conclusion rather than the report, so the account rests on the provider's own blog. Taken together, the site does not name an independent audit of its logging policy with a report a reader can open, and the directory treats every one of these statements as the provider's claim. The about page also says the company is ISO 27001 certified.

On ownership, a footer on the provider's blog reads "PureVPN, brand of GZ Systems Limited" with an address in Road Town, Tortola, British Virgin Islands. The about page says the company chose the British Virgin Islands as its headquarters because there are "no mandatory data retention laws" there. The same page says PureVPN was launched in 2007 by Uzair, Umair and Aqib, and the August 2023 post names Uzair Gadit as co-founder and CEO of PureSquare. The site does not explain how PureSquare and GZ Systems Limited relate.

Apps, protocols and network

The homepage FAQ lists WireGuard, OpenVPN, IKEv2 and SSTP as supported protocols. The features page lists split tunneling, a kill switch, AES 256-bit encryption, obfuscation servers that make VPN traffic look like regular HTTPS, and what it calls quantum-resistant encryption keys. It also lists IPv6, DNS and WebRTC leak protection, unlimited bandwidth and app shortcuts. The bundled extras are a tracker blocker, dark web monitoring, a Remove My Data service that sends automated removal requests to data brokers, and a password manager with shareable vaults.

The server figures vary by page, and each is a rounded figure the provider gives. The homepage shows 6000+ servers and 80+ locations, its FAQ says 6,000+ servers across 65+ countries, and the features page shows 96+ locations and 78+ countries. The FAQ says P2P file sharing runs on specially optimized servers that users can filter for in the app, so torrenting is supported on those servers by the provider's own account. On streaming, the homepage calls PureVPN "Award-winning VPN for streaming" and cites a PCMAG recommendation, but the homepage does not list the streaming services it says it works with. The FAQ also mentions servers it describes as 20 Gbps and support for PlayStation, Xbox and Nintendo Switch.

Add-ons cost extra. The homepage lists a dedicated IP starting from $2.49/mo, port forwarding from $1.49/mo, multi-login for 50+ devices from $1.49/mo, a dedicated server from $14.99/mo and a residential network add-on from $12.49/mo. The family plan page says the residential network offers IPs for the US and UK only, with plans starting at 12GB per month.

Plans, prices and refunds

The homepage, features page and family plan page do not show personal plan prices; the homepage shows only an "82% OFF PureVPN + 3 extra months" banner. The family plan page does show prices, per month, in US dollars:

• Duo plan, 2 members: $3.12 per month on the 2-year plan, shown against a struck-through $17.95; the order summary gives the 24-month Duo plan as $74.95. The 1-year Duo plan is $5.57 per month, and the monthly Duo plan is $17.95.
• Family plan, 5 members: $8.33 per month on the 2-year plan and $13.07 per month on the 1-year plan, with a monthly plan at $39.95.

Each family member gets a separate account with individual credentials, and each account can connect on up to 10 devices at the same time, the same 10-login figure the homepage gives for a standard account. The checkout says subscriptions renew automatically "at the current renewal rate" and points to a separate Renewal Prices page; the order page itself states no renewal figure for any plan. A 31-day money-back guarantee appears on the homepage, the features page and each family plan, with the CoinPayments exception above. Support is described as 24/7 via live chat or email. For businesses, the features page mentions a Teams product for up to 1000 accounts.

What stays open, and who it fits

The largest open question is the audit trail. The provider names Altius IT only in its own blog post, its assessment page names no firm, and the assessment report is offered only through an email sign-up form, so a reader cannot check scope or findings on the site itself. The renewal price for any plan sits on a separate Renewal Prices page rather than on the order page, and the homepage, features page and family plan page do not show personal plan prices at all. The server and country counts differ from page to page. The site gives a BVI company name and a founding story but does not explain where PureSquare fits.

PureVPN fits someone who wants one subscription to cover a household, with separate logins for up to 5 people, and who values extras such as port forwarding, a dedicated IP, obfuscation servers and P2P servers in the same app. The blog's account of past assessment findings, including the two legacy protocol observations, gives readers some detail on what the provider says was found. It fits less well for someone who needs to read an outside auditor's report before trusting a logging claim, or who wants the full personal price and renewal price in view before paying.